Overview

This is the Privacy Policy for First HR a product of Lacepoint - a Squarebreed company. First HR is registered trademark of Squarebreed Limited.

First HR endeavours to comply with the General Data Protection Regulation, the Data Protection Act 2018 and data protection best practices.

This privacy policy sets out how First HR uses and protects any information that you give when you use our website; https://firsthr.ie or app.firsthr.ie, in person, by any form, correspondence, telephone, email or by any other means, or otherwise held by us in relation to you in the manner set out in this policy.

By submitting your information to us and or by using our website you confirm your consent to the use of your personal information as set out by this Privacy Policy. If you do not agree with the terms of this Privacy Policy please do not use our website or provide us with any personal information.

First HR  (“First HR”) is committed to ensuring that your privacy is protected and maintaining the security of any personal information received from you. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We strictly adhere to the requirements of the data protection legislation in Ireland. You may also visit our site anonymously.

1. The information we collect

When you make an enquiry or register for services on our site, First HR will collect general information about you such as your name, contact details and email address. We may also collect other types of personal information during the course of dealing with you, for example, when you register for conferences, seminars, webinars or events, and when you participate in First HR activities or complete other forms. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.

2. How we use your information

First HR will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We require this information to understand your needs and provide you with better service. We will not use your personal information for any other purpose without first seeking your consent unless authorised or required by law. Any of the information we collect from you may be used in the following ways:

• To answer your inquiry by post, telephone, mobile phone, fax as well as email.
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us to respond more effectively to your requests and support needs).
• To establish and maintain your involvement with First HR, including providing you with regular correspondence.
• To register you for events and conferences.
• To send periodic promotional emails. The email address you provide may be used to send you information about new events, services or other information which we believe may be of interest to you.

Note: If at any time you would like to unsubscribe from receiving future emails or if we have contacted you in this way without obtaining your prior consent, we will include detailed unsubscribe instructions at the bottom of each email.

The information you provide to us will be held on computers in Ireland and may be accessed by or given to our staff and associated corporations who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit and debit card payments and provide support services on our behalf. Your personal information will be kept strictly confidential. It is never sold, given away, or shared with anyone unless we’re required to by law.

3. Location

The app uses your location to mark attendance based on the set longitude and latitude set by the organisation. The app will require your permission to use your location to check if you are within the perimeter set by your employer. Once, you allow and give permission, you as an employee can clock in, take breaks and clock out once the application detects your device is out of the allowed perimeter. If you do not allow access to your location, you will not be able to use the mobile to clock in or out.  We do not share your location with any third-party.  It is solely used for the purpose of marking your work attendance and timesheet.

4. Cookies

Cookies are small amounts of information that we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to the site during future visits. You should also be aware that general information can be automatically collected through the use of cookies. Such information will not identify you personally as it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Overall, cookies help us provide you with a better website, by enabling us to monitor website traffic and to personalise the contents of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site.

5. Links to other websites

You might find on our website, links to other websites of interest. You should exercise caution and look at the privacy statement applicable to the website in question. We do not accept any responsibility or liability for any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

6. Access to your information

You can request access to the personal information that First HR holds about you by contacting First HR’s Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

If you wish to make a data access request in order to get a copy of any personal data we may process, please write a letter stating that you wish to make a data access request and address it to:

Data Protection
First HR
Squarebreed Limited
Glencullen House, Kylemore Road, Dublin 10.

Or get in touch via our contact page https://firsthr.ie

In order to process your request, we may request that you send us a copy of your identification (passport, driver’s licence, etc.).  The reason we may ask for personal identification is to ensure that you are the correct person making the request for your personal data.

Unfortunately, verbal data access requests cannot be entertained as we need to establish a data subject’s identity and retain a paper/auditing trail of any data access request to establish ongoing compliance with GDPR and the Data Protection Act 2018.

In response to any data access request, you have the right to refer the matter to the Data Protection Commission if you are unhappy with the outcome, however, we ask that you would notify us first of any issue so that we may help resolve it as quickly as possible.

The Data Protection Commission can also provide you with full information as to your rights as a data subject at www.dataprotection.ie.

7. How we protect your information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The Internet is not a secure method of transmitting the information. Accordingly, First HR and its owner cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the law requires.

8. Changes to this Privacy Policy

First HR may amend this Privacy Policy from time to time by having the amended version on our website at https://firsthr.ie. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

9. Contacting us

If you have any questions, queries or problems relating to this Privacy Policy or our information-handling practices in general, please contact us via our contact page https://firsthr.ie

10. Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on our website.

Any changes will become effective upon posting the revised Privacy Policy on our website. If we make any material or substantial changes to this Privacy Policy we will use reasonable endeavours to inform you by email, notice on our website or any other agreed communications channels.

11. Queries or complaints

If you have any queries or complaints regarding our Privacy Policy or any data protection matter, please let us know by writing to the above or contact via our contact page at https://firsthr.ie.

Individuals have the right to refer any matter to the Data Protection Commission by contacting them at www.dataprotection.ie or by writing to:

Data Protection Commission
Canal House, Station Road, Port Darlington, Co. Laois

If you are, for whatever reason, considering contacting the Data Protection Commission about us we would ask that you inform us of your difficulty first so that we can try to resolve it to your satisfaction.

Privacy Policy was last updated: February 2023